Counselling Fees, Insurance & Payment Information

Invest in Your Wellbeing with Transparent, Straightforward Pricing
At Overcoming Waves Psychology & Counselling, we aim to make fees, billing, and insurance information as clear and straightforward as possible. Below you will find details about our session rates, insurance, and payment options.

Therapy Sessions For Individuals, Couples, & Families


Registered Psychologist (RPsych):

$235 per session (prices are subject to change)

Standard sessions are 50 minutes, with 10 minutes reserved for documentation and review.

Other session lengths are available upon request: 1.5 hours, 2 hours (please contact us on how to book this)

Sliding Scale Options: We know therapy is an investment, and we want to make support as accessible as possible. If finances are a barrier, please ask us about our sliding scale options. Availability is based on need and therapist capacity.

Group Therapy


Group Therapy Session (per person):

$110 per session (prices are subject to change)

Report Writing, Telephone Consultation, Letters, and Form Completion


Psychology report writing, telephone, consultation, letters, and form completion:
$235 per 50 minutes or billed every 15 minutes at $58.75 (prices are subject to change)


Fees For Specialized Services


Psychology work for the legal system (i.e. preparing and testifying in court, writing a report for a lawyer, etc.):
$500 per hour or billed every 15 minutes at $125.00 (prices are subject to change)


We follow the fee guidelines set by the Psychologists’ Association of Alberta (PAA).

Direct Billing & Insurance

Many extended health benefit plans cover services provided by a Registered Psychologist. Coverage varies by provider and individual plan.

We are currently approved to direct bill:

AGA Financial Group Inc

Alberta Blue Cross

Belairdirect (formerly Johnson Inc.)

Beneva Inc.

BPA - Benefit Plan Administrators

Canada Life

Canada Life - PSHCP

Canadian Construction Workers Union

Canadian Armed Forces (CAF)

Chambers of Commerce Group Insurance

CINUP

ClaimSecure

Coughlin & Associates Ltd.

Cowan

Desjardins Insurance

Equitable

First Canadian

GreenShield Insurance

GMS Carrier 49

GMS Carrier 50

GPM

GroupHEALTH

GroupSource

Industrial Alliance

Johnston Group Inc.

LiUNA Local 183

LiUNA Local 506

Manion

Manulife Financial

Maximum Benefit

Medavie Blue Cross

MDM Insurance Services Inc.

People Corporation

RWAM Insurance Administrators

Royal Canadian Mounted Police (RCMP)

Simply Benefits

SSQ Insurance

Sun Life

TELUS AdjudiCare

Union Benefits

UV Insurance

UV Insurance

If you do not see your insurance provider listed above, please feel free to contact our office. If we do not direct bill your insurance provider, we will provide you with a detailed receipt that you can submit to your insurance provider for reimbursement. Therapy may also be eligible as a medical expense for tax purposes; please consult your accountant for guidance.


Questions to Ask Your Insurance Provider:

Do you need a doctor’s referral to see a psychologist or a counsellor?

How much $ does the insurance provider pay each session or each year for counselling or psychology sessions?

Is direct billing available?

It is your responsibility to check your coverage before you book your sessions.

Victims of Crime

We welcome clients approved for funding through the Victims of Crime Assistance Program and have experience supporting individuals accessing services through this program.

48 Hour Cancellation Policy

We understand that life can be unpredictable, and your time is important to us. If you need to cancel or reschedule a session, we kindly ask for at least 48 hours’ notice, including in cases of illness. If needed, we can also offer your session via phone or video to help make things easier.

Because your appointment time is reserved just for you, sessions that are missed or cancelled without the required 48 hours notice are charged in full. This allows us to maintain availability for other clients and keep our schedule running smoothly. We appreciate your understanding and cooperation, and we’re here to support you in making therapy as accessible and flexible as possible.

Payment Methods

Same-day e-transfer - is our preferred payment method (no additional fee)

Visa/Mastercard - if paid through Jane online booking (2.75% additional fee)

              -i.e., $235/50 min session + $6.46 (processing fee) = $241.46 

Visa/Mastercard - terminal at the office (2.50% additional fee) 

               -i.e., $235/50 min session + $5.88 (processing fee) = $240.88 

Interact Debit - terminal at the office ($0.10 additional fee)

               -i.e., $235/50 min session + $0.10 (processing fee) = $235.10 

A credit card is kept on file for convenience and is used only for:

Missed payments

Late cancellations

No-shows

Still Have Questions About Fees Or Insurance?

We’re happy to help you navigate your options. Contact us or Book a free 15-minute consultation. Let’s talk through your next steps together.


Real change is possible—and you don’t have to do it alone.